Bilingual Leasing Consultant for Apartment Community
About Us:
Greenline Apartment Management owns and manages apartment communities in TX and OK. Greenline strives to provide high-quality and efficiently run housing. We offer employees competitive salary and benefits, job training and more. We do fun, team building events!
You will work closely with upper management & ownership and be a part of the team. We are looking for an experienced leasing consultant to be a floater for all of our properties located in Houston, TX.
We offer competitive salary, performance bonuses, health insurance (medical, vision & dental), 401(k), paid holidays, paid time off, employee rental discount and career growth opportunities. We are also an Honoree of the Houston Business Journal's Best Places to Work 2023!
Role & Responsibilities:
- Adhere to Greenline’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
- Answer the phone.
- Follow up with all traffic and input all information into the appropriate system.
- Stand up and greet client.
- Tour and lease apartments and sell the products and service of the community.
- Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals.
- Walk apartment before move in to insure Greenline standards.
- Prepare and complete all leasing paperwork including the lease.
- Obtain move in keys, remote and parking permit prior to resident’s move-in date.
- Respond to resident requests and help to resolve resident problems, including creating service requests.
- Maintain thorough product and knowledge of the community and the competition.
- Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market.
- Prepare weekly and/or monthly market surveys.
- Participate in resident functions and other Greenline sponsored resident activities.
- Reports to the Assistant Community Manager in the absence of the Community Manager.
- Work overtime as necessary to meet the Greenline standards of customer service.
Qualifications:
- High school diploma or equivalent required
- 2 years experience in apartment leasing and/or sales
- Apartment leasing experience or experience in a customer service related industry (i.e., retail sales, hospitality).
- Must be able to read, write and communicate effectively in English and Spanish to comprehend and complete documents, lease agreements and communicate effectively with residents.
- Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing).
- Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
- Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.
- National Apartment Leasing Professional (NALP) preferred.
- Fair Housing training preferred.
Apply:
Send us your resume by applying to this job. If you seem like a good fit, we will contact you and set up an interview.